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PERSONALIZED DISPATCH – dedicated dispatcher that will know your preferences but also a team of people behind it should he need assistance
We are a specialized company that offers professional dispatch services for Owner Operators. We deliver reliable, consistent and committed customer service. You use our specialist adding more power to locate and book loads and only pay commission, if there are no loads booked you don’t pay anything! Absolutely no contract.
If you decide to work with us, we can guarantee to increase your current gross by 10-20%. If you would seriously consider our offer, after we agree on the terms, we are ready to give you a two-week trial, in case you are not satisfied you pay nothing!
Signing with us you will be assigned with a dispatch manager that will be supervising your dedicated dispatcher’s daily operations and answer on your questions 24/7.
Questions and Answers for Owner Operators
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We like to think that we can offer slightly better service for severely reduced prices, our rates reflect that. We have fixed rates of 4 % per load, paid on a weekly basis, and 7 % charge of TONU and layovers. With the given rates we believe that we are at the very top of affordable dispatch.
Well, we are glad to hear that. For beginning scroll down the FAQ. If we are missing something give us a call and we can start it from there
We are focused on signing Owner – Operators and full truck fleets carriers, in ownership of all types of Flatbeds, Dry Vans and Reefers. We are mostly focused on small and medium size companies.
Definitely! Interstellar Logistics is a dispatch service company, and as one not a carrier. All OO working with us will need their own MC number i.e. their own authority.
That and more. We try to learn everything that is important for great dispatch, from your preferences, execution and deliveries to assigning no more than 6 drivers and trucks per dispatcher. As a result, the distribution of the time dedicated for finding the perfect load is divided among those 6 or sometimes less drivers. Your dispatcher is available, undistracted and 100% focused on finding the best deals and negotiating the best rates in a timely manner.
We understand your worries, however we try to train, employ and maintain the best dispatchers, who are as eager in providing best customer service as we are, the owners. However, we are customer oriented and in a case like this we can assign you a new dispatcher without further explanation from your side. Furthermore, he can be replaced temporarily by someone else in unforeseen situations or during his holiday season.
It is his job to let you know about the outcome if going to a certain place, but at the end we are here for you. We know the market and the rates for going towards and out a place and even though we feel responsible to be honest about it, it is your truck and your desire, so we will make it happen.
From 2 years to almost a decade, we have a reliable team of people that know the market and the place to be. But the experience is not the only factor, we are a group of people that are always cooperating in order to find the best deals and loads possible.
While every colleague of ours has experience with the types of trucks we operate, we have teams of people specialized in the type of truck you have. So if you are OO with a reefer you will be assigned a dispatcher from our Reefer team… and the same goes for Flatbed or Dry van owners.
For every driver we operate, we generate info, preferable routes, rates, and types of commodities being transmitted. We will also know if you are willing to let us book the freight for you right away, or should we ask you firstly for your confirmation. Nevertheless, finding the best-paid loads is not always straightforward, during this period we would prefer to trust us and let us do the part. However, it is up to you, if you prefer it that way we will always ask for your confirmation before booking a load, even if this leads us to a delayed or sometimes a missed opportunity for a better-paid load.
Besides the general Load boards, over the years we have built relations with some of the most reliable brokers on the market and we cooperate daily for a mutual benefit.
Certainly, that is our job, from finding the perfect load to taking care of all the paperwork we will do everything in our power for smooth dispatch and delivery of every freight.
The starting process is very easy and will last a couple of days at most
We will need the following documents:
Company Dot Letter of Authority
Signed W-9 Form
Certificate of Insurance ( 1 000 000 General Liability and 100 000 Cargo )
As we mentioned earlier we are specialized in dispatching Flatbeds, Dry Vans and Reefers, but we have experience with almost every type of truck.
We do! And that’s not all, we know at what time what destination is the place to be for the best paid freights.
Absolutely, since our set up process is very simple and straightforward you can use us just for a day or few weeks if you prefer.
GREAT RATES – we do have the best rates! Do it on your own and half of the operating costs are towards running your Load boards open. You get that and more here for a fraction of the price
WE HANDLE YOU DELIVER – we find you loads, negotiate the rates and take care for all the paperwork from BOL, POD, and TONU to shipping documents and rate confirmations
REDUCE EXPENSES – we should reduce your cost but also save you time and headache
PERSONALIZED DISPATCH – dedicated dispatcher that will know your preferences but also a team of people behind it should he need assistance
Experienced drivers will know that in the trucking industry no week is the same, let alone a year. While we are really good in what we do, we can’t promise miracles. The experience of the driver and unprecedented situations like today will play sometimes a major role. But we are proud of what we do even in volatile times like this moment… Our 3 months average for Q3 is as follows:
$2,16 Flatbed,
$2,22 Dry Van
$2,05 Reefers
Recordset gross $ 11 000, flatbed owner, the second week of July.
NOTE: This is the only FAQ question that is updated regularly. If interested in yearly analytics contact us, we will gladly provide it!
Right away! Once we receive your documents, your personalized dispatcher will contact you in order to generate all the required info: from what type of truck and equipment you own to what are your prefer lines, destinations and days you want to drive. After that we are good to go.